Customer Service Agreement
This Customer Service Agreement (“Agreement”) outlines the terms and conditions for the purchase and use of digital products and services offered by Money & Mimosas (“Company”). By purchasing and accessing the Passion-Purpose-Profit Masterclass (the “Masterclass”), you (“Customer”) agree to the following terms:
1. Product and Access
1.1 Digital Product: The Masterclass is a pre-recorded digital course designed to provide education and guidance on raising capital for luxury businesses.
1.2 Access: Upon purchase, you will receive immediate access to the Masterclass through the email provided at checkout. It is your responsibility to provide accurate and current information.
2. Refunds and Cancellations
2.1 All Sales Final: Due to the nature of digital products, all sales are final, and no refunds will be issued once the purchase is complete.
2.2 Technical Issues: If you experience any technical issues accessing the Masterclass, please contact us at hello@moneyandmimosas.com, and we will resolve the matter promptly.
3. Intellectual Property
3.1 Ownership: All content in the Masterclass, including but not limited to videos, workbooks, frameworks, and supporting materials, is the intellectual property of the Company.
3.2 Restricted Use: Customers are granted a single-user, non-transferable license to access and use the Masterclass content for personal purposes only. Redistribution, resale, or sharing of the content is strictly prohibited.
4. Customer Support
4.1 Support Availability: For questions or concerns regarding your purchase or access to the Masterclass, contact us at hello@moneyandmimosas.com.
4.2 Response Time: We aim to respond to all customer inquiries within 2 business days.
5. Disclaimer of Guarantees
5.1 No Guarantees: While the Company provides proven frameworks and strategies, results may vary. The Company does not guarantee any specific outcomes, such as raising capital or achieving financial success, as these depend on factors outside the Company’s control.
5.2 Educational Purpose: The Masterclass is for educational and informational purposes only and does not constitute financial or legal advice.
6. Limitation of Liability
6.1 Scope of Liability: The Company’s liability for any claim arising from your purchase or use of the Masterclass is limited to the amount paid for the product.
6.2 Indemnification: Customers agree to indemnify and hold harmless the Company from any claims, damages, or expenses resulting from their use of the Masterclass or violation of this Agreement.
7. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of Oregon, United States. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in Oregon, United States.
8. Amendments
The Company reserves the right to update or modify this Agreement at any time. Any changes will be effective immediately upon posting to the Company’s website or notifying Customers via email.
Acknowledgment
By purchasing the Passion-Purpose-Profit Masterclass, you acknowledge that you have read, understood, and agreed to this Customer Service Agreement.